You may have seen the clever advertising recently and now Saint Colman’s (Claremorris) Credit Union is inviting each and every one of its 18,000 members to call in, or contact them, and enquire about their Credit ReUnion.
The campaign comes in the wake of Saint Colman’s (Claremorris) Credit Union winning the 2017 national Customer Experience Awards, along with more than 270 of its sister credit unions. Credit unions were ranked number one for customer experience for the third consecutive year in the CXi Ireland Customer Experience report, leading the way for qualities such as integrity, empathy and commitment to delivering services in line with members needs.
Commenting on the new campaign, Sinead Stagg, Operations Manager said: ”We are very excited to invite all our members to come in and see us, or pick up the phone and call us, about their Credit ReUnion. We are looking forward to reconnecting with those we have not seen in a while, and chatting to those members we know well, to tell them about the great suite of loans we have, and to show them the quality of customer experience we offer here, which has been officially endorsed as being the best in Ireland.”
We want to ensure that all of our valued members, including those who have not been active with us for a while, are aware of the fact that all of our loans are straightforward, and with no savings multiple applying. There are no penalties for paying a loan back early, nor are there any hidden fees or charges on our loans. As we make decisions locally, we are happy to take the time to get to know the individual circumstances of all of our members.