We are urging members to be alert to an increase in the level of SMS smishing scams currently circulating where customers are being contacted by a text message falsely claiming to be from their bank/credit union.
These text messages, which may appear to come through a legitimate bank text message thread, direct customers towards a bogus website where they are asked to input personal or security information. The criminals then use that information to transfer funds from your account.
The messages often attempt to alarm you, claiming that urgent action is needed or it will have negative consequences. Smishing scams have increased in frequency and sophistication during the Covid-19 period, with scammers targeting customers as they spend larger amounts of time on their computer or phone.
Do not respond to unsolicited text/SMS messages before independently validating that it is who it says it is from. You can do this by:
-Looking up the phone number on the back of your bank card and contact them directly to validate.
Do not use a phone number given to you in the text (this could be a fake number)
Do not click on a link or attachment from unsolicited emails or text messages.
Do not be rushed. Take your time and make the appropriate checks.
Never give away personal information, bank account details or security details such as your PIN or online password to anyone.
If you think you might have responded to a smishing text message please contact your bank/credit union immediately.
To keep fully up to date on the most recent frauds go to www.fraudsmart.ie